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Smart Idiot box

Sign in using a telephone or tablet

1. Open the Netflix app and choose Sign in.

2. Earlier inbound your Netflix electronic mail or password, choose Sign In from Web. If you do non run across this pick, yous'll need to sign in using your remote.

3. Using a phone or tablet, point your camera at the QR lawmaking shown on your Tv set.

4. Tap the banner that appears. If a banner doesn't appear, go to netflix.com/tv8.

5. Enter the sign-in lawmaking shown on your Boob tube, then tap Continue. You might exist asked to sign in.

6. Tap Start Watching and your Boob tube will be signed in.

Sign in using a reckoner

1. Open the Netflix app, and then choose Sign in.

2. Earlier inbound your Netflix email or password, choose Sign In from Web. If this choice isn't shown, you'll need to sign in using your remote.

3. Using your estimator, open a web browser and go to netflix.com/tv8.

4. Enter the sign-in code shown on your TV, so click Continue. You might exist asked to sign in.

5. ClickStart Watching and your Tv set will be signed in.

Check your electronic mail and password

Make sure the email shown on your TV is correct. If information technology isn't, click Previous to go back and fix it.

Enter your password again, keeping in mind that Netflix passwords are case-sensitive. Click the arrow on the screen to change betwixt upper and lower case messages. Click Show Password to see your password and ostend it is correct.

Reset your password

Restart your device

1. Unplug your device from power.

2. Printing the power button on the device once, then wait 1 minute. If your device doesn't have a power button or y'all can't reach it, leave it unplugged for 3 minutes instead.

3. Plug your device back in.

4. Turn your device on and endeavor Netflix again.

Restart your domicile network

1. Turn off your device.

2. Unplug your modem and router from power.

3. Expect xxx seconds.

4. Plug in your modem.

5. Expect one infinitesimal.

6. Plug in your router.

7. Await 1 infinitesimal.

8. Try Netflix once again.

Some modems and routers might accept longer to reconnect.

Restore your default connection settings

If you've inverse the connection settings on your device, you'll demand to change them dorsum to default.

These settings could include:

• Custom modem settings.

• Virtual Private Network (VPN) or proxy service settings.

• Custom DNS settings.

If yous need help changing these settings, contact the device manufacturer.

In one case you've reset these settings, endeavour Netflix again.

Contact your internet access provider

Contact your net service provider. They can tell you if your modem/router is fix upwardly and working correctly.

Set-top box or streaming media player

Sign in using a phone or tablet

1. Open the Netflix app and choose Sign in.

2. Before entering your Netflix email or countersign, cull Sign In from Web. If you practice not run into this choice, y'all'll need to sign in using your remote.

3. Using a phone or tablet, point your camera at the QR code shown on your TV.

4. Tap the banner that appears. If a banner doesn't appear, go to netflix.com/tv8.

5. Enter the sign-in lawmaking shown on your TV, and then tap Proceed. You might be asked to sign in.

6. Tap Start Watching and your TV will be signed in.

Sign in using a computer

1. Open up the Netflix app, then choose Sign in.

2. Before entering your Netflix email or password, cull Sign In from Web. If this option isn't shown, y'all'll need to sign in using your remote.

3. Using your computer, open up a web browser and become to netflix.com/tv8.

4. Enter the sign-in code shown on your TV, and so click Continue. You might exist asked to sign in.

5. ClickStart Watching and your TV volition be signed in.

Verify your email and password

Make sure the e-mail shown on your Goggle box is correct. If it isn't, click Previous to go back and fix information technology.

Enter your password again, keeping in mind that Netflix passwords are example-sensitive. Click the pointer on the screen to change between upper and lower instance letters. Click Show Countersign to see your password and ostend it is right.

Reset your password

Restart your device

1. Unplug your device from power.

2. Press the power button on the device one time, then expect 1 minute. If your device doesn't have a ability button or you can't accomplish information technology, leave it unplugged for 3 minutes instead.

3. Plug your device dorsum in.

4. Turn your device on and effort Netflix again.

Restart your dwelling house network

1. Turn off your device.

2. Unplug your modem and router from power.

3. Wait 30 seconds.

4. Plug in your modem.

5. Wait i minute.

6. Plug in your router.

7. Expect i minute.

8. Try Netflix once again.

Some modems and routers might have longer to reconnect.

Restore your default connection settings

If you've changed the connexion settings on your device, yous'll need to change them back to default.

These settings could include:

• Custom modem settings.

• Virtual Private Network (VPN) or proxy service settings.

• Custom DNS settings.

If you demand help changing these settings, contact the device manufacturer.

In one case you've reset these settings, try Netflix again.

Contact your internet service provider

Contact your internet access provider. They can tell you if your modem/router is set up and working correctly.

Mobile telephone or tablet

Android telephone or tablet

Cheque your email and password

Make sure the email shown on your screen is correct.

Enter your password again, keeping in mind that Netflix passwords are case-sensitive. Click Show to see your password and ostend it is correct.

Use your mobile browser to sign in to Netflix.com

If you were able to sign in to Netflix.com on your browser:

1. Make sure you accept completed the sign-upwardly process.

2. Open the Netflix app and try to sign in again.

If you couldn't sign in to Netflix.com on your browser:

1. Verify that your email accost was entered correctly. If it wasn't, re-enter it and endeavour to sign in once more.

2. Visit netflix.com/clearcookies, then open the Netflix app and attempt to sign in again.

3. If you still couldn't sign in, continue troubleshooting beneath.

Reset your password

Plow off countersign managers

Endeavor turning off or removing your Netflix sign-in information from whatever password managers you use.

If yous manage your passwords with Google:

1. Go to Settings > Google > Manage your Google Account

2. From the superlative, tap Security.

3. Ringlet down to the department Signing in to other sites, then tap Password Manager.

4. In the listing find and tap Netflix, and then tap Delete.

If you lot use Samsung Pass:

1. Become to Settings > Biometrics and security >Samsung Pass.

   Note:

   You might be asked to enter your Samsung countersign.

2. Under IDs and passwords tap Apps.

3. In the list, find and tap Netflix,

4. From the bottom right tap Delete, and so tap Delete again to confirm.

Clear the Netflix app data

Note:

Clearing app data will delete whatever Goggle box shows and movies you lot have downloaded to the device.

1. From the home screen on your device, navigate to Settings.

2. Select General.

   • If you don't see General, continue to the next step.

3. Select Apps or Applications.

4. Select Manage Applications, Awarding Director, or Manage All Apps.

   • If you lot don't see these selections, keep to the next step.

5. Ringlet downwardly and select Netflix.

   • If you don't see Netflix, check the Downloaded tab.

6. Select Storage.

   • If you don't meet Storage, go along to the next step

7. Select Articulate Data or Clear Storage, and so OK.

8. Endeavor Netflix once more.

What to do next

iPhone, iPad, or iPod touch

Cheque your email and password

Make sure the email shown on your screen is correct.

Enter your password again, keeping in listen that Netflix passwords are case-sensitive. Click Show to meet your password and confirm information technology is correct.

Remove saved passwords from iCloud Keychain

If you use the iCloud Keychain characteristic to salvage passwords to your Apple account, y'all may demand to remove your Netflix credentials from Keychain. If you are unsure how to do this, contact Apple tree Support.

Restart your iPhone, iPad, or iPod bear upon

1. Press and concur the side push and one of the volume buttons at the same time until the sliders appear. Drag the peak slider to plough your device completely off.

   • If the sliders don't appear, press and hold the Slumber/Wake button until the red slider appears, then drag the slider.

2. After 10 seconds, press the Slumber/Wake button.

3. One time your device powers on, try Netflix again.

Reset your password

What to do adjacent

Computer

Check your email and password

Make sure the email shown on your screen is correct.

Enter your password again, keeping in heed that Netflix passwords are case-sensitive. Click Show to run into your password and confirm it is correct.

Clear the Netflix cookie

1. Go to netflix.com/clearcookies. This will sign y'all out of your business relationship.

2. Select Sign In and enter your Netflix email and countersign.

3. Try Netflix again.

Reset your password

Turn on cookies in your web browser

Steps for Windows

Chrome

1. From the upper right corner of the browser, select Menu , then Settings.

2. From the left-hand menu, select Privacy and security.

3. Select Cookies and other site information.

4. Make certain the setting for Clear cookies and site information when yous quit Chrome is turned off.

5. Endeavor Netflix again.

Allow cookies

1. In the upper right corner of the browser, clickSettings and more than .

2. Click Settings.

3. Click Cookies and site permissions.

4. Click Manage and delete cookies and site data.

5. Make sure Let sites to salvage and read cookie information (recommended) is turned on.

Firefox

1. Select the Carte icon from the upper right corner.

2. Select Options.

3. Select Privacy from the menu on the left.

4. Under History, locate the Firefox will: drib-downwards menu and select Call up history.

5. Close the tab and try Netflix once again.

Net Explorer

1. From the Tools menu, select Internet Options.

2. Select Privacy.

3. Select Advanced.

4. Check the Override automatic cookie handling box.

5. Under First-party Cookies, select Accept.

6. Select OK in the Avant-garde Privacy Settings window.

7. Select OK on the Internet Options window.

8. Try Netflix again.

Opera

1. Select Menu from the upper left corner of your browser.

2. Select Settings.

3. Scroll downwards until you come across Cookies.

4. Make sure the option Allow local data to exist set (recommended) is selected.

5. Close the Settings tab to relieve your new settings.

6. Try Netflix again.

Steps for Mac

Chrome

1. From the upper correct corner of the browser, select Card , and then Settings.

2. From the left-manus menu, select Privacy and security.

3. Select Cookies and other site data.

4. Make sure the setting for Clear cookies and site data when yous quit Chrome is turned off.

5. Effort Netflix again.

Firefox

1. From the Firefox menu, select Preferences.

2. Select Privacy.

3. Under Firefox will:, select Remember History.

4. Close Preferences to save your new privacy setting.

5. Attempt Netflix again.

Opera

1. From the Opera carte, select Preferences.

2. Curl down until you see Cookies.

3. Ensure the option Let local information to be set (recommended) is selected.

4. Shut the Preferences tab to save your new settings.

5. Try Netflix again.

Safari

1. From the Safari menu, select Preferences.

2. Select Privacy.

3. Under Cookies and website data, select Allow from websites I visit.

4. Close Preferences to salvage your new privacy setting.

5. Try Netflix again.

Update your spider web browser

Video game console

Sign in using a phone or tablet

1. Open the Netflix app and cull Sign in.

2. Before entering your Netflix email or countersign, choose Sign In from Web. If you practice not come across this option, you'll need to sign in using your remote.

3. Using a phone or tablet, point your camera at the QR code shown on your Tv set.

4. Tap the banner that appears. If a banner doesn't appear, go to netflix.com/tv8.

5. Enter the sign-in code shown on your TV, then tap Continue. Yous might exist asked to sign in.

6. Tap Outset Watching and your TV will exist signed in.

Sign in using a computer

1. Open the Netflix app, then choose Sign in.

2. Before entering your Netflix email or password, choose Sign In from Spider web. If this option isn't shown, you'll demand to sign in using your remote.

3. Using your computer, open a web browser and become to netflix.com/tv8.

4. Enter the sign-in code shown on your Goggle box, and then click Continue. You might be asked to sign in.

5. ClickStart Watching and your Tv set will be signed in.

Check your email and password

Brand certain the email shown on your Television set is right. If it isn't, click Previous to go back and fix information technology.

Enter your countersign once again, keeping in mind that Netflix passwords are case-sensitive. Click the arrow on the screen to change between upper and lower case letters. Click Show Password to come across your password and confirm it is correct.

Reset your countersign

Restart your device

1. Plough off your device.

   Notation:

   If you aren't sure your device is completely off, or if you lot can't find a power push button, and so unplug the power cable.

2. Leave your device off for at to the lowest degree 30 seconds.

3. Plough on your device and try Netflix again.

Restart your home network

1. Turn off your device.

2. Unplug your modem and router from power.

3. Wait 30 seconds.

4. Plug in your modem.

5. Await i minute.

6. Plug in your router.

7. Expect 1 infinitesimal.

8. Try Netflix again.

Some modems and routers might take longer to reconnect.

Restore your default connection settings

If y'all've changed the connection settings on your device, you'll need to change them dorsum to default.

These settings could include:

• Custom modem settings.

• Virtual Individual Network (VPN) or proxy service settings.

• Custom DNS settings.

If yous need assistance changing these settings, contact the device manufacturer.

Once you've reset these settings, try Netflix once again.

Contact your net service provider

Contact your net service provider. They tin tell you if your modem/router is set up and working correctly.

Blu-ray actor

Sign in using a phone or tablet

1. Open up the Netflix app and choose Sign in.

2. Before entering your Netflix email or countersign, choose Sign In from Web. If you lot do not come across this option, you'll need to sign in using your remote.

3. Using a phone or tablet, point your camera at the QR code shown on your TV.

4. Tap the banner that appears. If a imprint doesn't appear, go to netflix.com/tv8.

5. Enter the sign-in code shown on your TV, so tap Proceed. You might be asked to sign in.

6. Tap First Watching and your Telly will exist signed in.

Sign in using a calculator

1. Open the Netflix app, then choose Sign in.

2. Earlier entering your Netflix electronic mail or password, choose Sign In from Spider web. If this option isn't shown, you'll need to sign in using your remote.

3. Using your computer, open a web browser and become to netflix.com/tv8.

4. Enter the sign-in code shown on your TV, then click Keep. Y'all might exist asked to sign in.

5. ClickOutset Watching and your Television receiver volition exist signed in.

Check your email and password

Brand sure the e-mail shown on your TV is correct. If information technology isn't, click Previous to go back and prepare information technology.

Enter your password again, keeping in mind that Netflix passwords are case-sensitive. Click the arrow on the screen to change between upper and lower example letters. Click Testify Countersign to see your password and confirm information technology is right.

Reset your password

Restart your device

1. Unplug your device from power.

2. Press the power push button on the device once, then wait ane minute. If your device doesn't take a ability push or you can't reach it, go out it unplugged for 3 minutes instead.

3. Plug your device dorsum in.

4. Plough your device on and try Netflix again.

Restart your dwelling house network

1. Plough off or unplug your Blu-ray player.
   

2. Unplug your modem (and your wireless router, if information technology's a separate device) from ability for 30 seconds.
   

3. Plug in your modem and expect until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on.
   

4. Turn your Blu-ray player dorsum on and try Netflix once again.
   

Ameliorate your Wi-Fi indicate

To improve your Wi-Fi:

• Motility your router and your device closer to each other. If possible, put them in the same room.

• Move your router away from other wireless devices and appliances.

• Keep your router in an open space off the floor. Routers go better reception when on a desk or bookshelf.

Restore your default connection settings

If you've changed the connexion settings on your device, y'all'll demand to change them back to default.

These settings could include:

• Custom modem settings.

• Virtual Private Network (VPN) or proxy service settings.

• Custom DNS settings.

If you need help changing these settings, contact the device manufacturer.

Once y'all've reset these settings, try Netflix again.

Contact your internet service provider

Contact your internet service provider. They tin tell you if your modem/router is set and working correctly.

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Source: https://help.netflix.com/en/node/283

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